Stay Away! Absolute rubbish! If i could give no stars i would! They arranged collection of a new tumble dryer going back to the shop. Which never went back. Apparently it went "missing"...probably got stuffed down the sofa, because it's so small! Clear to me it was stolen! How does a 23kg, 90cm high tumble dryer go missing otherwise! They still took cover payment in case of loss or damage but now won't compensate me! Customer service is terrible and judging by the reviews, they do this a lot and seem to think it's acceptable. Don't use them! Find another company, seriously!