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Daniel Matei
!!!Don’t use this company!!! Lack of respect and 0 customers service.!!! I posted my 400£value watch through parcel2go on 16 of feb. We are 26 of April and my watch is stolen/lost. They couldn’t even start an investigation, because “they don’t have the infrastructure” of having phones so they can’t contact their partners. They also blocked me on the live chat which is the only real option of contacting parcel2go. When I am emailing, I am always receiving the automatic reply of “Good Afternoon Daniel, Thank you for your reply. I am sorry for the inconvenience caused here. I am a supervisor here at Parcel2Go. I can advise you that DPD informed us of the following today: please allow us 24 to 48 hours we will get back to you once we have a response . We will have an update for you regarding your return within this time, and I thank you for being patient in this time as I understand how frustrating is. Please let us know if we can do anything to help in the mean time, Daniel.” Of course they are not contacting me back after “24-48 hours” Scammers scammers and just scammers. I will sue this no name company and so all of us should do.
5 years ago
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Parcel2Go has a 1.5 average rating from 2,184 reviews

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