the whorst thing of this company is the insurance they offer included in the price this is a joke, as parcel2go does not have any insurance in fact, if your parcel is lost or damaged, they have a special claim team who drowns you in a very complicated bureaucratic procedure, so you will prefere to give up or, if you insist, they will close your claim with an absurd excuse, or simply they disappear BE SURE THAT YOU WILL NOT REFUNDED BY THIS COMPANY, NEVER! also, the couriers they use, have a very high percentage of damaged parcels so, if you intend to deliver with this company, you must pack your goods very professionally, otherwise your thinghs will be damaged at 100%