I am still in correspondence with Parcel2Go who sent me a surcharge invoice for two parcels returned via UPS. I am unable to determine whether the surcharge is genuine because the figures they have sent me are nonsensical. After repeated emailing, even to the CEO, they are still sending me a standard reply asking me to photograph, weigh & measure the parcels which I've already sent back!!! I am beginning to think this is a scam. Amazon will be reimbursing me for the surcharge so I am wondering whether this company is fiddling the figures to get more money out of Amazon. It's impossible to tell whether their invoice is genuine if they won't provide correct figures. Please do not use Parcel2Go, as if anything deviates from the norm, they will not be able to deal with it. I wouldn't be doing so except Amazon set up the transaction in the first place and I had no choice. (I have to say UPS, on the other hand are exemplary, and I recommend them to anyone when dealing direct!)
5 years ago
Parcel2Go has a
1.5
average rating
from
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