DISGRACEFUL SERVICE I Had a high value parcel damaged by this company, the postage paid was high due to taking the insurance out on the item when I sent it. Total con artists, they are not willing to offer me a refund for the item which is now useless as it has been smashed in several places, probably from high impact such as being thrown or dropped several times. They will not refund for the damages clearly caused by their couriers, I will NEVER use their fraudulent services again DO NOT USE THESE SCAMMERS! I am now out of pocket a lot of money for something I was supposed to be covered for!