Had a parcel collected by DPD from a drop off shop. Taken all the way to the Liverpool depot. It was then cut in half by staff there (taped & strung), one half delivered to the recipient, the second half delivered all the way back to my house. Both halves of the parcel had delivery labels on. Now Parcel2GO say I didn't provide a parcel to their specification. The terms & conditions say that they might be separated in transit and it would be difficult to claim if one half is lost. My parcel isn't lost, they just won't provide the service I paid for. Absolutely ridiculous. DPD should have rejected at the shop if it wasn't to spec. Not wait until it got 130 miles away, then sending half 130 miles back. Not exactly environmentally responsible driving a parcel 260 miles.