DO NOT SEND NOTHING WITH THIS COMPANY! THEY DO NOT HAVE ANY INSURANCE, THE INSURANCE IS JUST A FAKE BE SURE AT 101% THAT IF THEIR COURIERS LOSE YOUR PARCEL OR DESTROY YOUR GOODS, YOU WILL WASTE YOUR TIME AND YOU WILL NOT RECEIVE ONE PENCE FROM THESE SWINDLERS ALSO, THEIR COURIERS HAVE A VERY HIGH RATE OF DAMAGED GOODS, DO NOT SEND NOTHING WITH THIS COMPANY PREFER TO USE THE PROPRIETARY SITE OF EACH COURIER EXAMPLE: IF YOU SEND A 15KG PARCEL FROM THE MYHERMES SITE, IT COSTS £8.98 INCL. VAT THE SAME IDENTICAL SERVICE ON THE PARCEL2GO SITE COSTS £10.56 inc VAT SO, IF YOU SEND FROM THE PROPRIETARY COURIER SITE, YOU SAVE MONEY AND IN CASE OF DAMAGE YOU WILL DEAL DIRECTLY WITH THE COURIER, NOT WITH A PHANTOM COMPANY WHICH DOES NOT HAVE A PHONE NUMBER YES, YOU WELL UNDERSTAND, PARCEL2GO DOES NOT HAVE A PHONE NUMBER, JUST A CHAT AND EMAIL, SO THEY WILL FAKE YOU AND DESTROY YOUR NERVES