Disgusting - Used P2G every few months and always had a small pre-pay balance in my account. Placed an order 2 days ago of which my pre-pay balance wasn't enough to cover the order, so I paid for the order outright on card. I logged in today to find they've removed my account balance - they say they have "cleansed" my balance and won't give it to me back. I'm shocked by this - i only placed an order with them 2 days ago and they treat me like this! It's disgusting customer service, I shall never use them again and will write this review on every site possible.