parcle booked in for 48 hr sevice . 3 days and the pracle gets attempted t be deliverd . i call parcle forse and they state they will redeliver for a saturday , this didnt happen. i contact parcle force and ask for a copy of there TFC policy or ADR scheme on the chat . i get told they have neither only way i can escliate the claim is through the chat to a supervisior. the supervisor ended the chat before i could even type back what i needed to. they do not even have a email adress so i could send all my info through a email for them to investigate dicusting Service