If I could give zero stars, I would do! They are absolutely hopeless. I needed some items delivered 3 or 4km and they couldn't even manage that. The first attempt, the items were never picked up. They didn't even notice! The second attempt, they lost the items, despite the fact that the address was correct. Nobody contacted me nor the intended recipient. They launched an enquiry and declared that it was resolved when they discovered the parcel and then said it would be returned to sender!!! When I said that I wanted it delivered, they said that they could not stop this process. This company has serious operational issues.