One star is 5 too many! It should be -10!! Atrocious customer service. The was an address query on my parcel delivery and they didn't bother letting me know for ten days until I contacted them. Then they told me the courier would contact me in two days by email. They didn't. Try again. They didn't. I asked to speak with a supervisor. Not available. I tried to tracking numbers they gave in the delivery company website (since they didn't do anything else) none of them were recognized. I asked for a phone number of the delivery company, not given. To say they're useless is untrue: they can be used top waste vasts amounts of your time and money. For me the delivery fee plus £120 of the value of the item sent. Wanna waste your money and time? Use this company and try to talk to their customer service!!