Bad enough that my parcel was damaged in transit, but the worst part was trying to claim on my insurance. Having started my claim online, I was asked to upload photos of the packaging, inside and out. Of course I didn't take any photos before I shipped my item (why would I?) - and the damage wasn't apparent until it had been unpacked by the recipient; so there are no such photos. Then I kept getting requests from a "NOREPLY" email address telling me that I hadn't yet uploaded these nonexistent photos. The entire process was automated, with no opportunity to explain to a person, and no response to my emails. Here's the kicker....my claim was rejected, with no evaluation of my actual photos (which clearly show the damage)...purely because of my "failure" to submit (non-existent) evidence within the (arbitrary) deadline set by P2G. Consequently I now have a very unhappy customer, who expects me to compensate him for the damage. Of course I will never use this service again. I recommend that you do likewise.