Absolute scam. They claim you have under-declared the weight or have used the wrong packaging of an item with UPS and then try and charge a fee which is more on it's own that the cost of sending the parcel! Happened a few times now, but last week I sent a Acer Chromebook which weighed 2.7kg, and I chose 5kg (i always go well over to be sure). Today they tell me that the actual weight was 26kg!! And want an EXTRA £7.03 on top of the original £5.39 cost. I dont ever send anything over 5kg so where 26kg has come from I will never know, but this happens on a regular basis. Feels like they have low initial prices then bump up their average by running this scam on every 10th parcel you send. People are not this stupid P2G, we know your game!