Current court proceedings against them as I sent an exhaust via them weighing 20kg and 100cm x 50cm x 35cm, So far from a small item.  After a week passed the buyer contacted me saying that the item hadnt of moved for a few days on there tracking system so I had to contact P2G and then after around a week of persistence and chasing they finally confirmed the item was lost! After then I realised the item was only insured for £70 instead of £700 which showed the eBay item transaction sold for. I then had to refund the buyer in full at my own expense and again chase P2G for money back. After I realised I was not getting anywhere with them I decided to send Letter Before Action and now court proceedings letter, Currently the next stage is court hearing which again will add around another £80 to the current costs which are now at around £816+.  I feel I have paid for a service to be carried out and they have breached there contract not fulfilling that service And as also stated in there terms and conditions,Our Obligations;2.3 We warrant that we will provide the Service(s) using reasonable care and skill.   I do not feel that reasonable care or skill was taken nor any real attempt to locate the lost parcel Tracking Number - P2G61778017 Regards,  Kyle