SIMPLY DREADFUL. VERY UNHELPFUL CUSTOMER SERVICE. There is no phone number to speak to anyone and they use offshore support who only use Live Chat. The support will tell you nothing except to wait. Paid for priority express service but it takes 8 days longer for the parcel to even leave the country as Parcel2Go sent DPD the wrong invoice, twice. Then DPD apparently use another company called Aramex so it's a dead end and there is just no means to really know where the issue/parcel is the after I called DPD export like 10 times and even Aramex I was told to speak to Parcel2Go. Guess what?? I was told by Parcel2Go they are 'investigating' this issue and I need to wait for up to 7 days. And this is their 'procedure'. I can't believe I have to chase them up so many times and call different companies just trying to get to the bottom of it and get the parcel delivered. I would strongly advise anyone to use this company. EVER. And they have over 4 star reviews on Trustpilot??? Fake reviews!