1. More expensive than Royal Mail as under 2 kilos. 2. Tracking said tried to deliver but my friend wasnt notified 3.Tracking said at US depot for collection, did not specify what US depot and where. 4. Tried getting help to find out this P2go homepage help was no help- no info on any online chat. Finally after reading bad reviews I found out how to get to online chat, but only on a computer. 5. By the time I spoke to someone on chat the parcel was scheduled to be returned, and all they offered was to email the po. 6. I called the US po on my mobile to find it was already at another po on way back. Luckily they located and held til friend picked up. 7. I now have an email saying I owe £12 as parcel was 3 kilos, which it was not it was only just over 1 kilo which postal worker here verified as he told me Royal Mail would be cheaper as it was under 2 kilos. 8. I now have to dispute this extra charge 9.FYI all I got from recent chat was ‘sorry’ sorry does not mean anything if they do NOTHING! 10 Do not use