It's now day 12 and no parcels delivered to our place in Spain. The maximum delivery target was quoted as seven days. On the tracking site it reads: Failed - Query With Address for two parcels and the third hasn't even got to their international depot, despite the fact that all three parcels were collected together. Contacted P2Go via their web chat. Advisor one passed me, after a considerable delay, to another advisor. He told me that, the delivery driver couldn't find my address and can I give directions for him to find it !!! Also, it would take at least another two days for that message to get through to Hermes. The address is good, Hermes (the carrier) is bad, because of poorly paid and inexperienced drivers. Pathetic excuse, seeing as the road and house have been here for over 100 years and I have had other parcels delivered here by P2Go, albeit by DPD, a much better oufit. I asked P2Go, could I pick the parcel up from one of their pick-up points or depot and was firmly told no, because of security issues, lol! What? at a bike shop where I picked up a parcel before!! Was then told nothing more could be done and I would have to keep checking the tracking site to see if the message changes. Total waste of time, effort and money, packing, paying and waiting for our Christmas goodies, which will now probably not be delivered until after the New Year, if at all. I'm finished with P2Go.