If only there is no star option for this, I would choose no star, as this company deserves no star at all. They have lost my parcel, just keep on apologising without action. I have waited for more than 3 weeks for update about my parcel which is not delivered. I am very disappointed as those items were from abroad that I have bought as souvenirs but they just dont bother to take good care of it. They lost it. I was chasing them for update but they just keep on apologising and apologising that they have to investigate but there is no update. What kind of company are you? You should not be in operation as your service is very very poor. You keep losing parcel. For God sake please quit and stop operating as you are not worth it. Your service is very very poor. I am sorry but you do not deserve a spot in this industry. I am really disappointed. If only I had known that this will happen, I will not choose you. I regret to choose you. Your negligence is a hassle to the people who choose to send parcel to their friends and loved ones, especially on this occasion. I am really disgusted.