In December 2019 I use Parcel2Go for 3 shipments, and non of them goes fluent. Any way here is worst of them. I send with MyHermes trough Parcel2Go one old iron sewing machine table, which never reach my customer. As a result I get negative feedback, PayPal claim and a lot of troubles. And what I get from Parcel2Go? NOTHING! According to their claim department it was not obvious that package wasn't delivered! On this link everyone could see if it is obvious or not. [url]https://drive.google.com/drive/folders/1xEdLsHucl86T4Jylp5mQSzsXnxBRNSc6?usp=sharing[url] It is quite hard to get to their customer support and it is absolutely not possible to arrange anything directly with MyHermes, because you are not MyHermes customer but Parcel2Go customer. Sure I'll not use them again!