Find an alternative, i sent a parcel with contents worth £50 to Austria and they lost my parcel, they couldn't track it or give any information, not even a phone call or email to explain. parcel2go simply dont care, i ididn't even get my postage costs of £9.72 back. Terrible service, there is no one to call as there is no number. dont risk it. Luckily i chose to pay parcel2go the £9.72 with PayPal who have now got me a refund, good to know that PayPal cares and protects it customers, as there was no email, phone call from parcel2go or indeed any offer of a refund, i wont be using them again, im still £50 down.