Terrible. Expected a parcel, tracking status was updated when first collected from sender, then no more updates. I messaged final day it was expected, to try and get an update waited 20 mins for a reply on live chat while they "enquired" to say it should be there today, so waited in, nothing, no arrival. Next day i message again que another 20 min wait in the middle of a live chat while they made further "enquiries" to be told sorry theres nothing we can do as your the recipient not the sender. Please ask sender to message. Good cop out guys. At this point i really dont expect the delivery to turn up. Im down Time, Money, Item and Patience. i will edit this review should it turn up but absolutely not hopeful. Please avoid this company guys. They are a joke