Sent a digital watch using Hernes via P2G. It was stolen in transit and recipient recieved an empty box. To make matters worse, despite charging me extra to insure the parcel, they then wouldn't pay out on my claim as they say the item was on their exclusion list for any protection, despite the fact they were happy to charge me for protection! Also please read their exclusion list for protection - it includes virtually everything! What a scam! I'll be using Royal mail in future. Another point is that there is no way to contact P2G other than live chat, which is useless.