I have been sent a surcharge for wrong weight declared. was told that my parcel weight was 1.45kg when the parcel declaration weight was 500g. The problem is that their system is wrong and the product weight I have posted was indeed 465g! ?I have disputed it and have to wait few days to be resolved. not being able to post more parcels before I will not pay extra £4.56 surcharge. The thing is that this is happening on a regular basis and... on the same product. It happens more than 10 times to me already. And if the customer is not aware of the surcharge and carry on payment they are making lots extra revenue on unconsious customers! REally shame on you guys! IF you have a doubt on the parcel weight you should alowed to carry on business as normal and kindly ask to pay seperate! P2G69126312