Absolutely horrific!! Consistently failed to collect a parcel, zero communication, after hours had to go on a laptop to use live chat to be met with an incredibly rude and quite aggressive woman who was completely unapologetic. After two more failed collection dates I tried to cancel to get refunded- then get an email saying they’ll need to “review the case” and “approve the refund” by researching it!! Shocking. Cannot believe they are able to operate. Reporting to ombudsman, trading standards and anyone else relevant.
4 years ago
Parcel2Go has a
1.5
average rating
from
2,203
reviews
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