I've sent returns to the supplier and after 2 weeks they returned the parcel back to me without a box and so dirty, and after 1-hour waiting on the live chat the answer was "According to our systems, the parcel was returned, as the item was undeliverable due to emergency conditions. The goods were being held in the warehouse, but then the team has rescheduled them for a return." With no refund and damaged parcel How can I return the parcel again to the supplier? without box and dirty Absolutely horrific!! They damaged my parcel and opened it and give it without a box!