Please, stay clear from this company. If something happens to your parcel, you will not get a refund. I had 3 parcels collected by one of their couriers, which offered the option to bring printed labels on collection. I had clearly labelled each package with the correct address and its tracking number. Their driver took the parcels from me without saying a word and then proceeded to incorrectly place the labels he had brought, mixing the 3 of them up. I found out when the recipients got in touch with me saying that they had received the wrong parcels. I contacted Parcel2Go a couple of times (it takes a lot of waiting to get to someone in their online chat), and finally they told me that I had to rearrange collections, but they would not refund me for their mistake with the original orders. I ended up losing a lot of money and time. Avoid Parcel2Go at all costs!