How can a business operate when 15% of reviewers rate it bad. Think before you use them. Yesterday another email fro P2Go, which confirms the reality of the service against what the marketing info promises. Quotes “We are not always able to reply or chase our customers but we try to do our best” “Parcels in transit go through a lot of checks and they go to different depots, sometimes it could happen that they go missing” BUT, no information on the results of the investigation, and therefore what happened to my parcel. P2Go appear to be happy with their Trustpilot review, however, of the Circa 48,000 who have left a review over 9000 rate them average, poor with 15% saying Bad. If you add this to all the other feedback review sites/platforms it’s hardly something to be proud of. Appreciate some things can go wrong, but the sign of a good company is putting things right and fast, something P2Go fall well short of. So my plea is Can I have the details of the investigation when P2Go lost MY property. Not an unreasonable request Parcel2go have requested Trustpilot remove my review. Payers silencing the service provide because they do not like the truth being shared