This is now my second review for the same thing. I posted a parcel with parcel2go on 22nd April it is now 4th June. The parcel is lost, i have cover for £20 on the parcel, i have opened three cases for a lost parcel and the first one was closed 4 weeks ago saying the parcel had been found then i waited and nothing arrived, i then tried to open another lost parcel case to be told i wasn't aloud, i then went onto live chat and they said they had reopened it for me to which i never had any conformation, so i left it a few days and went back on live chat to be told the agent hadn't opened the case like they said they would so that agent reopened it for me and now just keep telling me to wait. I feel 6 weeks and 1 day is plenty of time to wait! I have just been on live chat to discuss this and was again told to wait and then parcel2go ended the chat before i had chance to reply. I am livid as there is no other way i can contact them and no other way to complain. MY PARCEL IS LOST! REFUND ME THE DELIVERY COST AND THE COST OF THE ITEM IN THE PARCEL. YOU HAVE NOT FULFILLED YOUR SIDE OF THE DELIVERY AGREEMENT. I WILL CARRY ON WRITING THESE REVIEWS UNTIL SOMEONE EMAILS ME TO SORT THIS OUT!!!