Shocking service. I booked a collection and drop off. I waited in all day and the courier failed to turn up. I contacted Parcel2Go who told me I would need to rebook another collection. I waited in all day and the courier failed to turn up again. I contacted Parcel2Go who told me I needed to rebook again. I asked what happens if the courier does not turn up again, I was told I would need to rebook, I asked how many times do I have to rebook before they realise they are unable to provide the service I paid for, they told me they do not guarantee collection or delivery. Shocking service, terrible customer service. Steer well clear of parcel2go.