Reluctant to give 1 star, arranged a collection for delivery via parcel force, they couldn’t give me a pick up time , not even a AM or PM Idea, I’ve been waiting in all day now , 16.20pm with 2 dogs that need a walk, dare not shower or pop out to the shops, we can send a robot to Mars , but can’t be given an idea when it will be collected , a waste of a whole day in my life that I will never get back, I now need to take my dogs out and I guess they will turn up while I’m out , ridiculous, think twice about using this service ,I would NOT recommend using this service