Really poor customer service, my parcel was collected by the courier from an address in France and then somewhere between there and my delivery address it disappeared. The courier claims they have investigated and reported to the French company P2G used to place the order. P2G deny using the intermediary and simply send bland automated emails suggesting that they are chasing the courier, The courier denies ever receiving any request for info from P2G. I left an unfavourable review on another site and, wonder of wonders, I was sudenley contacted again, firstly with more of the same standard nonsense and when I objected all of a sudden the investigation was concluded and I was told I can claim on the insurance, however as I don't have photographs, receipts and all sorts of other paperwork for the contents of my holiday suitcase I don't expect to get anything back. Really not happy with the company or the service