Awful company highly recommended you never use. I for sure won’t be. Sent a box to Spain and the tracker said would arrive by 23rd Nov 2020. We are now in Dec and no sign of the package. Constantly having to chase them, poor service. Was told that due to an address error it hadn’t been delivered but would redeliver next day. Few days go by and still no sign of it. I am then told due to the package not having been scanned for 10 days it’s lost. Very convenient as I had sent an iPad, Apple TV. You draw your own conclusion. I strongly believe the items got stolen and as an excuse they are saying it’s lost. When a few days earlier they tell me it’s at depot and will be sent out again. Horrible scammer and thieves. Don’t make the same mistake as me. To add insult to injury I get s measly £200 compensation from items worth over £1200. Once again be warned not worth it. Rather pay more and to a more honest company than using this company as they are a total joke.