I used Parcel Compare to book TNT to collect 3 boxes on 5/1/21 and deliver to Portugal on 8/1/21. Two boxes were delivered after many chasing emails on 26/1/21 but one was missing. Again after many frustrating emails it was finally delivered today. I will never use either TNT or Parcel Compare again as you are not given any explanation. They do not have a phone number so you are left angry and frustrated with email. TNT wouldn’t help as I went through Parcel Compare. My advice book direct with a courier so they are responsible and can be held to account. The whole experience was frustrating and unsatisfactory and I wanted to ring their bloody necks.
3 years ago
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