Absolutely appalling service.😡😡 I only wish I had read reviews before I used Parcelcompare. I honestly thought using a carrier service rather than Royal Mail would have been far better but how wrong I was. I meticulously read through all the instructions on the website, going through each step carefully and printing off numerous customs forms and other documents. I paid £79 for express shipping from UK to Finland - due to be delivered within 3 days. On day 3, my own doorbell rang and I was greeted by the sight of my own returned parcel with absolutely no explanation. After numerous calls and emails, I still had no explanation why it was returned, other than 4 possible generic reasons. After complaining bitterly, I was finally refunded £49.50 but it is absolutely not good enough. They have taken £19.50 for a parcel to be collected and delivered back to the same address. I have lost out financially and still have my parcel. Ridiculous. Go to a carrier directly, they know what they are doing. DO NOT USE PARCELCOMPARE.