Awful company! Please avoid, I wish I had read the opinions before I hired it. I used it to send 3 boxes to Spain, I paid customs and an enhance insurance. The boxes were retained in customs and returned to England. After weeks of emailing the absolute useless agents, because there is no telephone number (and now I understand why) I finally got the boxes back in England after 9 weeks. They were absolutely destroyed, with many things broken and some others missing. Parcel Compare blamed me as I should have known that Spain didn’t receive any parcels from Uk due to brexit (I thought that was THEIR job) and they didn’t pay for the broken items because the enhance insurance does not cover anything apparently. They even had the cheek to offer me £15 credit to use within 10 days! For what? To break me more things and steal more money??? So after 3 months of dealing with this disgusting company, the boxes are not in Spain, I had to throw away the broken things and I couldn’t do anything with the missing things. I basically wasted my money and time. Please, avoid, AVOID!!