Fraudsters, Stole from my account!!! I used them to send a Parcel to spain, £19 delivery paid with Debit Card, as no other company seemed to send to spain, a DPD driver collected the item on the 12th April, and then returned it on the 13th April, I contacted ParcelCompare to find out the reason and was told the "escalation team" would get back to me within 4 hours. I had no response, and after a week of repeated emails and no replies, I assumed it was a scam and refunded my buyer for the item and the postage, leaving me £19 out of pocket. I then get an email on the 11th may, telling me they have taken £125.94 from my account, without authorisation, to cover "return fees", with an arbitrary invoice with no real information attached. This has to be illegal, they surely cannot just remove money from my bank without authorisation. It's the equivalent of a tradesman helping himself to your wallet to cover the cost of his lunch. Avoid at all cost, complete fraudsters.