I feel upset that I can’t give them 0 stars. AVOID AVOID AVOID. They are scammers plain and simple. I have been charged WEIGHT ADJUSTMENT multiple times even though every box I send is IDENTICAL, in size, always wrapped tightly with tape. Sometimes I would get charged roughly £3, and one time almost £7. Charges vary greatly even though the volumetric weight of each box is identical. In each email it also says that DHL is charging me even though I never used DHL, I’d use either DPD or UPS. They can’t even be bothered to make the scam believable by making it look like the right company is charging you !!!!!! Please save your hard earned money and avoid using these companies all together and go directly to the shipping companies.