Truly avoid this company I was charged an extra £47 taken straight from my account the same day as I got an email telling me my parcel was overweight, I weighed it twice and added 1kg just in case, after hours trying to find a phone number (that doesn’t exist) I emailed them, they blamed ups, they asked me for unrealistic proof like a photo of the parcel with a tape measure next to it 🙄 I asked for the paperwork from ups saying it was overweight and got back (after having to ask more than once) an email from them with ups heading and because of “confidentiality” everything was blanked out apart from some numbers that meant nothing, I can’t believe this can even be legal, and from the reviews they do it most of their customers if not all of them, I will complain to ups and ask for their paperwork, and explain how this company is making ups look like scammers,it’s not the money so much as the unbelievable liberty of going into your bank account and taking money with no prior notice, i will spread through out social media (an anyone who will listen) how parcel compare scam innocent people out of their hard earned money, and I urge everyone who’s gone through this to do the same, this is definitely not over 😡😡😡😡