absolutely appalling service. Booked a parcel, made an error with one of the sides measurements for the box. They got back to me saying Fedex charged extra and gave me the measurements of the parcel which FEDEX provided them which were incorrect : two sides had wrong measurements on their end. I had photographic evidence for those two sides to prove that Fedex made a mistake. Lewis Enfiled from Parcelcompare flat out refused to submit an appeal to Fedex to question an extra charge of £40 stating they would need the evidence for all three sides. Complete bonkers! I kept explaining that I am questioning two sides only as didn't manage to take full photo of thrid side due to parcel being large and I was on my own trying to take a photo and holding tape measure in two paces! Nope, he just refuses to submit appeal Plus they went ahead and took money from my card for extra weight adjustment without my prior knowledge. Now go and try to get money back from them No contact number, nothing When I asked him about his supervisor he proceeded to ignore my request. I think it is a one-man company, to be honest. I would avoid it. First and last time booking with them. Transglobal is the place to go to instead of parcelcompare.