Extremely bad and unprofessional experience with this organisation; I sent two same shipments and out of the blue, they said one shipment dimensions were different than the others even though they both used the same boxes. They then started requesting information like image of me measuring all the boxes again. Without any additional notice, they have taken payment out of my account. Also, one of my whole shipment came damaged. It was left on my porch with all boxes torn and the content left at the mercy of insects. Lastly, their service of claiming damage is worse because they are asking questions like is the shipment still where it was dropped and they can't proceed because it's not in the same place. How do they expect the shipment to be in its place when it was left in the porch torn. Never using them again.