Avoid like the plauge. They claim you only have 30 days to query a missing parcel dispite UPS infoming us no such time limit exists. A parcel i sent to Japan worth £750 has just gone missing. The buyer contacted me on day 39 to say it hadn't arrived. I got straight in touch with Parcelcompare to find out what was going on. I was informed by Melanie Miller that they wouldn't even look into this because it was after the 30days. So a £750 parcel goes missing, the £90 postage and insurance you paid if forfeit, all because you are 9 days late to query the whereabouts of a parcel that you had no idea was missing until then and had paid insurance to protect against this exact thing! Scam company, will be taking this further.