This company should be ashamed of themselves at the disgustingly bad service they offer. Delivery staff DO NOT ring door bells, DO NOT leave cards if they attempt a delivery OR collection. I will never, ever use this company again and will leave negative reviews anywhere I can. I don't care about apologies or refunds, I cannot get back the time I lost while wasting my time with this absolutely useless service. Staff at ParcelForce Worldwide depot extremely rude and unhelpful, customer service over the phone uninformed and gave me completely wrong information. Driver location logs 'unavailable' after LIES about attempted collection (door bell was not rang after we waited the whole day).