Terrible service. I was at work when my parcel came so the delivery driver gave me a slip with the wrong post office address. I went to the post office written on the card who obviously did not have the parcel but said they would speak to the driver and phone me. I never received a call. The driver visits both post offices in the area. I phoned parcelforce and after 18 minutes waiting to get through I got an automated voice saying call volumes are too high and to call later. Of course I was annoyed by this and said disgusting. Seconds later an operator answered. It was explained the card had the wrong address and the parcel was going back to the sender. This is 7 days after getting my card. I said I want it redeliver in as it's their mistake so I got put on to another department. Another 7 minute wait and the operator said the same as the last but will phone me if they find my parcel. Doubt it, this is the 3rd time parcelforce have messed up my deliveries this year! If I knew sellers used them I'd buy elsewhere