Very bad experience, customer service has no idea how to do their job. One of them even been very rude with me. I received letter from them to pay the customs charges and would receive my parcel next day after payment. Received confirmation email,waited all day next day,my parcel wouldn't move on the tracking. Called today and they say have no idea why I received the letter as the parcel didnt reach the depo by 1am last night but would put it as priority and definitely to r it latest tomorrow. Called this evening again and told will receive it on Monday. Is like a joke,not delivery company. Very disappointed with them,first time and hopefully last.