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Laura
Today I received 2 chest of drawers both adequately wrapped up by the sender and fragile and please be careful written all over it. My first inkling of a problem was when the driver took no care in removing the Furntiure’s from his van. My husband offered to help because of the way he just dumped heavily to the ground the first chest of drawers and he refused his help and continued to lift the chest of drawers himself slamming it to the ground. He then started to tell us in a very annoyed manner how much of a problem these chest of drawers were and how he was so glad to be rid of them due to the distance he had to travel. I didn’t answer him but thought how weird. Plus by saying this he really showed another example of lack of care for my goods in his attitude. It really is an unacceptable thing to say to customers seeing as that’s his actual job and we have actually paid for it. It’s not like he’s doing me a favour!’ Anyway when I finally opened the package this is what I got!! It was obviously dropped and although only one had a chunk falling off both showed structural damage signs of having been dropped. Wish me luck because I am just about to start the claim process!!
3 years ago
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Parcelforce has a 1.2 average rating from 2,883 reviews

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