Disgusting service. They put a blank card through the letterbox as we were out. I found the tracking number from the seller's email and saw a comment I had been told to collect it from the Post Office. I visited 3 Post Offices without success then went to Parcelforce's depot in Netherfield. They were able to find out which PO had received it, although this information was not available on the website. I finally collected the parcel from a PO quite a distance from my home. The Postmaster there said I was lucky to have been given a card as often they don't bother so parcels aren't collected for weeks. Tracking down my parcel took two hours due to queuing. I was very angry as other courier services are so efficient and let you know when a parcel will be delivered - even the name of the driver in some cases. I sent a message to the seller telling him I wouldn't buy anything from him again if he used Parcelforce. Absolutely shocking service.