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Gcolvill
Similar to another post, said thy attempted to deliver an left a card, no attempt to deliver, no card, apparently when thy have too many parcels to successfully deliver all of them, thy do this, v upsetting and confusing for customers, sd thy wd deliver next day, did not, after many calls sd thy wd call driver an eventually del made at 3pm that day,contacted them saying why not offer an, aim, to deliver, as opposed to promising delivery, and if its due to pandemic just be honest, do not say you left a card, when u know u av not even made an attempt to deliver, but if thy av charged for 24hr del an then do not fulil the obligation, the cust can then claim, so i think thy say thy attempted an u were not in, which is v unprofessional, and not acceptable, are parcel force aware of so many negative reviews,are thy reviewing and attempting to improve performance are the regulators looking in to this as i do nitvsee oarcel force acknowledging these reviews
3 years ago
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