Firstly delivery .. you guys sending out sms ...then no delivery ... your tracking systems a shame .. my parcel was to be delivered on a friday .. then the monday ... sms supported that with time slot tracking system however did not it was at depot on van out for delivery at depot on van!... ....it finally arrived on a wednesday today infact completely battered .. had fragile stickers all over it too. ..and im still waiting on response via email from yourselves from monday ....yes yes yes we know it coronavirus ...if you cant cope with the unpresedented times we are in ... re group and think it through...shocking service ..!!