Shocking service. Posted a parcel. Over inflated price. The post office assistant typed in one wrong letter of the postcode on the tracking label even though I clearly wrote the correct address in block letters and large numbers. Should not have been processed for Parcelforce there and then if the full address had not been validated as it comes up on the assistant's screen. But the PO assistant didn't mention anything to me. Item went missing for days. Contacted Parcelforce. Grumpy and impatient customer service. Told me they were returning the parcel as it had the wrong tracking label address. They made no attempt to use common sense and check the correct address written on the parcel. I would have to wait for the parcel to be returned to me. Told to fill out a claims form from the post office. No apology even though it was clearly not an error on my part. Have to pay again to post to someone waiting for an item they need by the following week. Never again.