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SD
If I could give zero stars I would do so. Wasted a whole afternoon waiting for delivery. Had been given a specified time but allowing for traffic I gave them leeway. Has been delivered this morning, so I suppose that's something. The excuse by the delivery driver. HE RAN OUT OF TIME. What about the time I was inconvenienced. Customer service is appalling, App is worse then useless. Only plus is that when I eventually managed to speak to a lady in Belfast not Edinburgh as the depot I needed she managed after emailing Edinburgh to give me an update. At least one member of staff was helpful and apologised even if it was not her fault.
3 years ago
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Parcelforce has a 1.2 average rating from 2,883 reviews

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Alice, Customer Support

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